We follow a strict no-cancellation policy once an order is placed.

However, we do offer refunds under the following condition:

  • Refund Eligibility:
    • You must provide an uncut, clear 360-degree video of the package being opened.
    • The video must clearly show any damage or defect in the product at the time of unboxing.
  • Refund Process:
    • Submit your complaint along with the video to our support team within 24 hours of delivery.
    • Once verified, your refund will be processed within 7 business days.

⚠️ No refunds or returns will be accepted without a proper unboxing video.